Vintage Hotels is currently seeking a Full Time Night Guest Service Agent to join our growing Front Office team at our Queen’s Landing Hotel!
This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast paced environment.
What you’ll be doing:
- Perform daily check-out/in procedures during midnight shift as required.
- Maintain a thorough knowledge of our room rates, packages and dining offers.
- Liaisons with other departments and our security company to ensure guests are safe and comfortable.
- Prepare all F&B chits for night audit.
- Bill and post any no-shows.
- Run guest counts and service reports for departures.
- Run night audit reports.
- Charge express check-outs.
- Complete nightly communication log for the front office manager.
What you’ll bring to the team:
- 1-2 years front desk experience or similar experience preferred.
- Reliable transportation to Niagara on the Lake.
- Excellent customer service skills.
- Ability to work independently.
- A willingness to learn.
- Ability to work overnight.
- Ability to work weekends.
What’s in it for you?
- Complimentary meals each shift.
- Discounts on hotel stays, restaurant visits, spa services & treatments
- Profit sharing.
- RRSP Matching and Benefits.
- Career advancement opportunities.
- Tenured team to support your learning and development.
- Company Social Events & Recognition Programs.
Pay: $19.48 per hour
While we welcome all applicants, only those selected for an interview will be contacted.
Accessibility accommodations will be made available to Candidates upon request.