Niagara’s Finest Hotels is currently seeking a Part-Time Guest Service Agent to join our growing Front Office team!
This is an excellent opportunity for those who have a passion for Guest Service and enjoy a fast-paced environment.
What you’ll be doing:
- Register guests and assign rooms
- Accommodate special requests whenever possible
- Assist in pre-registration and blocking of reservations when necessary
- Check out guests on a regular ongoing basis
- Develop a thorough knowledge of room rack and packages, room locations, types of rooms, and costs of various rooms
- Liaison with housekeeping and other departments to ensure up-to-date guest room availability is monitored frequently
- Perform office duties such as preparing mail for postage, performing routine cash handling procedures, posting accounts; maintain keys for rooms and issuance of safety deposit box keys
What you’ll bring to the team:
- 1-2 years front desk experience or similar experience preferred
- Reliable transportation to Niagara on the Lake
- Excellent customer service skills
- Ability to work independently
- A willingness to learn
- Ability to work both 7:00 am-3:00 pm and 3:00 pm-11:00 pm shifts
What’s in it for you?
- Discounts on Hotel stays, Restaurant visits, Spa services & treatments
- Profit sharing
- Career advancement opportunities
- Tenured team to support your learning and development
- Company Social Events & Recognition Programs
Pay: $16.96-$17.85 per hour
While we welcome all applicants, only those selected for an interview will be contacted.
Accessibility accommodations will be made available to Candidates upon request.